Terms and Conditions

These conditions of use explain the main rules that apply when you access or use King Casino’s website, create or use a player account, play games, join promotions, and use related services (together, the “services”).

By visiting the site, registering an account, depositing, or playing, you confirm that you understand and accept these service terms. They are designed to set clear expectations, explain key responsibilities on both sides, and help keep gameplay fair, secure, and transparent.

Who can use King Casino

King Casino is intended for adults only.

To use the services, you must:

• Be at least 18 years old, and also meet the legal gambling age where you are located (whichever is higher).
• Ensure that online gambling is legal in your jurisdiction and that you are allowed to use the services.
• Understand that access may be restricted or unavailable in certain countries or regions. King Casino may block, limit, or refuse access where required by law, licensing rules, or risk controls.

Account registration rules that protect you

When you create an account, you agree to provide accurate, complete, and current information, including your identity and contact details. This helps us protect your account, process payments, and support responsible gaming.

Key account rules:

• Your account must be registered in your own real name.
• You may only have the number of accounts permitted by King Casino. In most cases, this means one account per person, household, device, and IP address may be required to prevent misuse.
• You should keep your details updated (for example, if you change address, email, or phone number).

If we reasonably believe account information is false, incomplete, or misleading, we may request clarification or restrict account activity until the issue is resolved.

Identity checks (KYC) and verification

To meet legal and security requirements, King Casino may ask you to verify certain details before allowing withdrawals, increasing limits, or in other risk-related situations. Verification requests can include checks for:

• Identity and age
• Address
• Payment method ownership (to confirm you are the rightful holder)
• Source of funds or other information where legally required

You agree to provide requested documentation within a reasonable time. If verification is not completed, certain actions (such as withdrawals or bonus eligibility) may be delayed, limited, or declined.

Your player account: security, sharing, and responsibility

You are responsible for keeping your username, password, and login access confidential. Any activity completed through your account is treated as authorized by you.

Your account is personal:

• Do not share it with anyone.
• Do not transfer, sell, or “lend” the account.
• Do not use the services on behalf of another person.

If you suspect unauthorized access, contact support immediately so we can help secure your account.

Deposits, withdrawals, and account balances

King Casino supports a range of payment methods, but availability can vary by country, currency, and verification status. Supported options may include Bank Transfer, Trustly, Visa, MasterCard, PayPal, PaySafeCard, Skrill, Neteller, ecoPayz, Interac, InstaDebit, and others.

Important points to understand:

• Processing times can vary by payment method, bank, and provider.
• Deposits and withdrawals may be subject to minimum/maximum limits and security checks.
• Withdrawal requests may be reviewed before approval, including checks tied to verification, bonus status, and account security.
• In some cases, we may require withdrawals to be made back to the same payment method used for deposits, where supported and reasonable.
• We may delay or pause a transaction if we reasonably need to conduct fraud prevention, regulatory, or verification reviews.

Balances shown in your account are intended to reflect current activity, but display delays or technical issues can occur. If something looks incorrect, contact support and avoid continued play until clarified.

Bonus rules, promo conditions, and what to review before you opt in

Promotions at King Casino (including match bonuses and free spins) are governed by specific bonus terms that apply in addition to these platform rules. Always review the offer’s details before participating, since eligibility and restrictions can differ by campaign.

Common promotion conditions may include:

• Eligibility rules (including country restrictions and payment method exclusions)
• Wagering requirements and contribution rates by game type
• Time limits for using bonus funds and free spins
• Maximum bet limits while bonus funds are active
• Maximum conversion or withdrawal caps on bonus-derived winnings
• Game restrictions (certain games may be excluded or contribute at reduced rates)

Based on current bonus policy and offer structures, examples of rules that may apply include:

• Wagering requirement: 35x may apply to some welcome offers.
• Time limits: bonus funds may expire (for example, within 21 days), and free spins may have shorter validity windows (such as 24 hours).
• Bet limits: maximum bet while playing with active bonus funds may be limited (for example, £4 per spin or £0.50 per line).
• Payment method exclusions: some offers may exclude deposits made via Skrill or Neteller.
• Sticky bonuses: bonuses may be “sticky” by default, meaning the bonus and qualifying deposit remain linked until wagering is completed. If you request a withdrawal before meeting wagering requirements, the bonus and related winnings may be forfeited.
• Maximum cashout caps: winnings from no-deposit/free-spin style bonuses may be capped (for example, £100), and winnings from deposit-based match bonuses may be capped (for example, £500).

Contribution examples that may apply:

• Most video slots: 100%
• Selected slots or classic slots: reduced contribution (such as 50%)
• Table games, video poker, live casino: 0%
• Some specific slot titles may be excluded entirely (0%)

King Casino may remove, change, suspend, or end promotions at any time, and may refuse promotional benefits where eligibility conditions are not met or where there are reasonable signs of misuse.

Games and access: what to expect

We aim to keep the services available and functioning smoothly, but game access can vary due to:

• Your location and applicable restrictions
• Device and browser compatibility
• Scheduled maintenance
• Software updates or provider changes
• Network issues or unexpected technical faults

Some games, features, or promotions may be added, removed, paused, or limited over time. Not every game or payment option will be available in every region or at every moment.

Fair play standards and prohibited behavior

Using the services means playing fairly and using the platform for personal entertainment only. The following are not allowed:

• Fraud, deception, or providing false information
• Collusion with other players or coordinated play intended to exploit the platform
• Chargeback abuse or intentionally reversing legitimate transactions
• Bonus abuse or attempting to gain an unfair advantage from promotions (including low-risk wagering patterns designed to manipulate requirements)
• Using bots, scripts, automation tools, or unauthorized software
• Trying to interfere with games, services, or systems (including attempts to exploit bugs)
• Allowing someone else to use your account or using another person’s account

If you are unsure whether an action is allowed, contact support before proceeding.

When King Casino may limit service, suspend activity, or close an account

To protect players and the integrity of the services, King Casino may take reasonable measures when it believes rules have been broken, misuse has occurred, or required checks are incomplete. Actions may include:

• Refusing service in specific situations
• Limiting play, deposits, withdrawals, or access to promotions
• Suspending or removing bonus funds and bonus-derived winnings where promo rules were not met
• Temporarily freezing transactions while a review is completed
• Suspending or closing an account in serious or repeated cases

We aim to apply these measures in a balanced way, based on the information available and the need to keep the platform secure and fair.

Errors, malfunctions, and account corrections

From time to time, mistakes and technical issues can happen - for example:

• Game interruptions, disconnections, or failed sessions
• Incorrect display of balances, results, paytables, or promotion tracking
• Bonus crediting errors or incorrect wagering progress
• System outages or provider-related malfunctions

Where a clear error occurs, King Casino may correct the mistake and adjust account records in a fair and reasonable way. If an error materially affects gameplay or payments, related bets, wins, or bonus credits may be reviewed and corrected in line with the intended rules of the game or offer.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to earn money. If you feel gambling is becoming difficult to manage, we encourage you to take a break and use available player protection tools where offered (such as deposit limits, session limits, cool-off periods, or self-exclusion). You can also reach out to support for guidance on account restrictions.

You can also review our responsible gaming guidance here: /responsible-gaming

Intellectual property and permitted use

The website and its content - including branding, logos, design, text, software elements, and other materials - are owned by King Casino or used under license. You may use the site for personal, non-commercial purposes only.

You may not copy, reproduce, modify, republish, distribute, or commercially exploit site content without prior written permission, except where such use is allowed by applicable law.

Third-party providers and linked services

Some parts of the services may be provided by third parties, including game studios, payment providers, identity verification services, and technical hosting partners. These providers may have their own operational limits, outages, or requirements.

King Casino is not responsible for third-party downtime or interruptions outside our reasonable control, but we will make reasonable efforts to restore service and assist where possible.

Liability limits in plain language

King Casino works to operate the services responsibly, but we are not responsible for losses or damages that result from:

• Your device, browser, internet connection, or user error
• Unauthorized access caused by your failure to protect login details
• Technical interruptions, delays, or outages (including third-party provider issues)
• Events beyond reasonable control (such as severe network failures or force majeure)
• Use of the services in a way that violates these conditions of use

Nothing in these platform rules limits liability where it cannot be limited under applicable law.

Services provided “as available” - no constant availability promise

The services are provided on an “as is” and “as available” basis. While we aim for reliable operation, we cannot promise uninterrupted access, constant availability, or error-free performance at all times.

Updates to these service terms

King Casino may update these conditions of use from time to time to reflect changes in the services, legal requirements, security practices, or operational needs.

The latest version published on the website applies from the date it is posted, unless a different effective date is stated. Continuing to use the services after updates are posted means you accept the revised terms.

Other policies you should review

These platform rules work alongside other relevant policies and pages, including:

• /privacy-policy
• /cookie-policy
• /bonus-terms
• /aml-kyc-policy

Where specific promotion rules differ from this page, the promotion’s specific terms apply to that offer.

Contact King Casino support

If you have questions about these service terms or your account, you can reach King Casino support through:

• Email: support@kingcasino.com
• Phone: +356-942-454-741

Using King Casino comes with shared responsibilities - yours to play responsibly and keep your account secure, and ours to run the services fairly and transparently. These rules are here to help set clear expectations so you can enjoy the platform with confidence.